Silverline Systems warrants that its products shall be free of all substantial defects in original material and workmanship that may become evident within the estimated Lifetime of the product specified below from the date of purchase. This limited warranty does not cover apparent defects caused by abusive or abnormal use of the product, or failures resulting from inadequate inspection and improper maintenance. Silverline Systems may repair or replace, at its option, any portion of the subject product which proves to be defective under the terms of this limited warranty at no further cost to the buyer. This warranty will not apply to any claims resulting from one or more of the following:


  • Normal wear and tear
  • Modifications, alterations, repairs or refurbishment not approved by Silverline Systems
  • Users of seating weighing more than 250lbs
  • Usage beyond a 40-hour week
  • Abuse, misuse or accident
  • Variation in material colour or texture
  • Consumables e.g. soft arm pads


The Lifetime of the product is defined as the period of its prime usefulness even though in most instances these products may be safely used several years longer.


Partition System – 25 years – Benz Epic | Benz Slimline

Modular Case Goods – 10 years – Timber | Benz Laminated | Benz Wood Veneer

Tables – 5 years – Glacier

Files & Storage Systems – 15 years – Store Glide | 10 years – Sterling

Seating – 5 years – Air | SX Series | Freedom | Ergo | Versa Stack | Jac | Dura Flex

Keyboard & Accessories – 12 years – Sterling


Silverline Systems shall be liable under this limited warranty only for the cost or, at its option, the repair or replacement of defected products. All incidental or consequential damages which may arise, including but not limited to business losses, personal property damage, and third party liabilities are hereby expressly excluded.


The following exceptions apply:


  • 2-years on chair bases and gas cylinders
  • 1-year on upholstery and castors
  • 1-year on wood veneer finishes
  • 2-years on paint finishes


This warranty is only valid for the original purchaser.